Privacy Policy

Your personal data and assets are our highest priority. We are fully committed to safeguarding them.

Bluestone Luxent collects and stores data necessary for your trading activities. How we collect and store this data is outlined in the Privacy Policy below.

Our policy is underpinned by the following principles:

• We aim to provide complete transparency about our practices for collecting and storing your personal information:

Our aim is to ensure you understand how we collect and handle all data so you can make informed decisions. We maintain clear guidelines and processes for managing data on this website. Our policy sets out the specific methods we use, giving you clear, concrete information about how your data is used. You're in the driver's seat.

We will promptly provide information whenever we determine you need to be informed. Transparency is essential to us.

Our trained team is always available to answer any questions you may have about any aspect of our processes, including our obligations under the laws of Australia. You can contact us at: info@bluestone-luxent.com

• We will not use personal data for any purpose other than what is set out in our Privacy Policy.

We may process personal data for purposes such as ensuring the proper operation of Bluestone Luxent services and connecting trader members with third-party trading platforms. We may also process it to maintain and improve website functions and services, protect our rights, and comply with regulatory or other legal obligations. Where necessary, we use this data to deliver administrative and other business functions related to the Services provided to you, the client.

To provide better services tailored to your preferences and needs, Bluestone Luxent collects and uses personal information.

• In order to utilise essential tools to protect your personal data and uphold your rights in this regard:

At any time, you can contact us to access and obtain a copy of all your personal information. We can also update or delete it as required. In addition, we can facilitate requests to transfer that data to you or to a nominated third party. We offer these services and support to help you fully exercise your rights to privacy and control.

• Secure your personal data:

Our security systems are built to the highest standards, using bank-grade measures. While a 100% guarantee is not possible, we are committed to continually enhancing our systems to the highest possible level and strengthening the safeguards we already have in place.

We maintain a detailed, comprehensive privacy policy and best-in-class security systems.

1. The Scope?

This policy outlines our procedures for collecting, processing, and sharing any data relating to natural persons.

Our policy applies to all natural persons who are identifiable, whether potentially or already identified. This specifically covers any natural person who can be identified, or has been identified, in connection with data entrusted to us or data we can access or combine.

As defined in the Privacy Policy, the processing of data refers specifically to the storage, management and organisation of personal data.

We do not collect, or intend to collect at any time, any information about individuals under 18. We also do not permit anyone under 18 to use our platform for any purpose. If we discover a user account, or any data relating to a person under 18, that information will be immediately and permanently deleted without prior notice.

2. What personal information do we retain?

When you register with us, we collect the personal information necessary to enable your use of our services. Where required, we may also ask for additional personal information to verify account ownership, for example. To improve and maintain the highest quality of our services, we collect and analyse data about your use of our platform and the services of our third-party partners.

3. You are under no obligation to provide the company with your personal information.

While you are not required to provide your data, choosing not to may limit the services we can offer you. It may also result in you being unable to access or use certain features of our platform.

4. What personal information do we collect? When you visit our website, we may collect the following personal information:

We do not collect information that can be used to personally identify you. We do collect details such as your account activity, your IP address, and the date and time of access. For maintenance, security and support, we retain any system crash reports, browser information, and the type of device used to access your account. We also record the language used by your account.

Regarding personal data collection, we collect and retain only the personal information you consent to share with us when you connect to a third-party trading platform through us.

The personal information you have shared with third-party platforms may include the following: your full name, address, phone number and email address.

5. Why does the company need my personal information, and is it lawful for them to collect it?

The collection, storage and processing of your personal information by the company is undertaken solely for the purposes described in the Policy. All such uses and processing are carried out in accordance with applicable laws in Australia.

We will only handle, process, or transmit your data in accordance with the applicable laws in Australia. The following are the legal bases for this:

• You consent to the company storing and processing your personal information as necessary from time to time. By submitting your details to the company, you authorise us to transfer that information to the relevant third-party trading platform. You have agreed to the processing of your personal information for one or more specified purposes.
• To improve services, establish or defend legal claims, and pursue legitimate interests, among other purposes, the company may need to store and process your personal information.
• To fulfil legal obligations, data processing is necessary.

If you would like to learn more about the data processing the company is required to undertake, please contact us via email.

Below is a list of the specific purposes for which we may process your personal data, along with the applicable legal bases.

6. Disclosure of Personal Data to Third Parties

To support the storage and processing of IP addresses, the conduct of user surveys and analysis, and other related services, the company may share anonymised personal information with third-party service providers.

At your request, we will share specific personal information you provide with third-party services. In such cases, the handling of your data will be subject to that company's privacy policy. This may include various digital trading platforms.

To enhance the services we provide to our clients and improve quality overall, the company may share personal information with its affiliates and partner organisations.

When required by law, or to protect our rights and assets and those of our third-party partners, we may disclose information to relevant legal or regulatory authorities

In the event of a critical business transaction, such as the sale of the company or seeking investment or a loan, relevant data may be shared in a lawful and appropriate manner. This also applies in the event of any company merger, restructuring, consolidation or bankruptcy, in accordance with the law.

7. Cookies and Third-Party Service Providers

For site analytics and in collaboration with advertising partners, we may use cookies and similar technologies, in accordance with applicable laws and industry standards.

Cookies — small files stored on your device when you visit a website — help collect information about browsing behaviour, preferences and more. They are used to personalise and enhance your experience, allowing us to remember your settings and preferences and tailor our services accordingly. We also use cookies for site analytics and to gather statistics that inform strategic planning.

Broadly speaking, the site uses two types of cookies. Session cookies are saved only for the duration of your visit and are removed when you close your browser. The others are persistent cookies, which remain in your browser even after your session ends. These help the site recognise you as a returning visitor and make your experience easier.

Types of cookies:

Cookies may be used as required, in line with their intended purpose:

Cookies have been blocked or cleared

To delete or block cookies, you’ll need to do so via your browser settings. Follow the links below for step-by-step instructions for the most popular browsers.

• firefox
• Microsoft Edge
• Google Chrome
• safari

If you block cookies, some operations and site features may not function as intended.

ONLINE TRACKING NOTICE

Your personal data will be retained for as long as needed to carry out the operations described elsewhere in this policy. It may be kept longer where required by local laws, regulations and company policies.

At your request and discretion, your personal data will be shared with third-party trading platforms for 12 months. At the end of that 12-month period, and with your consent, your data will be shared for a further 12 months.

Our operations involve the routine review of all personal data to assess whether it is still required or not.

9. Transfers of personal data to third countries or international organisations

When required to deliver our services and/or for security purposes, personal data may be transferred to third countries (a country outside your own) and international organisations under robust security protocols. We apply data security measures to the highest standards to protect your data and ensure you can access your legal rights and remedies in all cases.

Throughout the EEA (European Economic Area), all residents are protected by data protection laws and safeguards.

• Data transfers are always conducted under the EU’s legal jurisdiction and competence, in line with the data protection requirements set out in Article 45(3) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (“GDPR”)
• All data transfers between public entities or authorities are conducted in accordance with Article 46(2). This agreement is legally binding and enforceable.
• The European Commission’s Standard Contractual Clauses, as set out in Article 46(2)(c) of the GDPR, establish the conditions for transferring personal data, and transfers occur in accordance with them. You can read the Clauses at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.

For details about the specific security measures the company uses to protect your personal data during third-country transfers, please email your request to info@wealthwaydigital.uk

10. Personal Information Protection

Personal data is protected with the highest level of technical and organisational measures, following industry best-practice procedures. These procedures are a powerful safeguard against unlawful or accidental data destruction, as well as the loss or alteration of that data.

While we apply the utmost care and best-practice measures for data protection, as required by law, it is not possible to guarantee in every circumstance that your personal data will be entirely error-free. Accordingly, we are not liable for any disclosure of personal data, or for incidental, intangible, or consequential loss or damage. This includes situations beyond our control, such as transmission errors, unauthorised third-party access, or other similar causes.

If we receive a legally binding request from a regulator or other legal authority, we may be required to disclose your personal information to that authority. Once disclosed under legal compulsion, we cannot control how those authorities handle, store, or protect your information.

Any information sent over the internet, including personal information, carries a risk of interception and is not 100% secure. The Company cannot guarantee the security of any data transmitted online.

11. Links to third-party websites

On this website you may find links to third-party applications and websites. Please note these parties are not affiliated with, nor controlled by, the company, and our Privacy Policy does not apply to them. They maintain their own procedures and priorities for collecting and processing personal information, and we are not responsible for such activities. Use at your own discretion.

Always review the privacy policy of any organisation or service when visiting their website, before sharing any personal information. Ensure that their collection, use, and processing policies align with your preferences and priorities. Any information you choose to share should be provided directly to the service provider.

12. Policy Amendments

We may update or amend this policy at any time. We will notify you of any changes via our website and other appropriate channels. The updated Privacy Policy will be posted on our website and will take effect immediately upon publication, unless stated otherwise.

13. Your data protection rights

You have full control and the final say over how your personal data is used, including the right to verify its accuracy, correct errors, and choose to delete it or limit both the scope and nature of any processing we carry out.

On this page, EEA residents will find information relevant to them:

Your personal data is protected under the rights outlined herein. By emailing the address below, you may exercise those rights immediately.

Accessing Your Rights

If the personal information you have provided to us is accurate, you may access it at any time. Any of your personal information we process is accessible to us and therefore verifiable.

You may request access to your personal data at any time for verification, and we will provide it to you in electronic form. If you request additional copies of the data we process, beyond the initial copy, a reasonable fee may apply.

Rights granted by law and under our Privacy Policy must not infringe the rights of others. We may refuse or restrict access to personal information where access would infringe the rights and freedoms of others.

Right to Rectify Errors

Any errors in your personal information, whether due to omissions or incorrect details, may be corrected by you or the Company to ensure it is processed properly.

Erasure Rights

You have the right to request deletion of your personal information in the following circumstances: 1) if it has been processed without your consent or outside lawful grounds; 2) if you ask us to remove it and we have no legal obligation to retain it; 3) if you object to our processing, even where lawful and within our or a third‑party provider’s legitimate interests; and 4) if we are required by law to delete your information.

The right to deletion may be overridden by legal obligations under EU law or the laws of any member state. Likewise, this right does not apply where data is required for the establishment, exercise, or defence of legal claims.

Right to Restrict Data Processing

You have the right to request a restriction on the processing of your personal information in circumstances where you believe it contains inaccuracies.

When you request that the use of your personal data be restricted, it will be deleted except in the following circumstances: 1) where law within the European Union or any Member State prevents deletion. 2) With your consent, where required to establish, exercise, or defend legal claims. 3) To protect the rights of another natural person.

Data Portability Rights

You have the right to access and review any personal data you have provided where you have consented, in any manner, to its collection and to processing carried out by automated systems.

You have the right to request the transfer of some or all of your personal data to another company or organisation, where technically feasible. This does not affect your right to have your data deleted. This right cannot be exercised if doing so would infringe the rights or freedoms of another individual.

Right to object to data processing

Even if the Company is pursuing its legitimate interests, or those of a third‑party service provider, you have the right to object to processing and request that it stop. This right does not apply where there is a compelling legal need to continue the processing, including to establish, exercise, or defend legal claims. In such cases, we may continue to process your personal information.

You may, at any time, request that your personal data not be processed for the purposes of any direct marketing activities.

Right to Decline or Withdraw Consent

You may withdraw your consent to our processing of your personal data at any time, with immediate effect where practicable. This will not affect any processing carried out before you withdrew consent.

If you are dissatisfied for any reason, you have the right to lodge a complaint with any legal, regulatory, or other supervisory authority.

If you believe your rights and freedoms have been violated in relation to the processing of your personal data, European Union Member States have designated regulatory and supervisory authorities for this purpose. You may lodge a complaint with these authorities at your discretion.

Section 13 outlines when your personal data rights may be limited under European Union law or the laws of its Member States.

Once we receive your request about your personal data and how it is processed, we will provide access to the information you have requested, as outlined in Section 13 of this policy. We may extend this timeframe by up to two months, depending on the volume and nature of requests. If an extension is required, we will notify you within one month of receiving your request.

Requested information will be provided to you electronically at no cost, unless doing so would conflict with the law or the provisions of Section 13. We may charge a reasonable fee or refuse requests deemed spurious, excessive, or repetitive.

We reserve the right to require additional proof of identity if we have reasonable doubt about the person making a personal data request, for data protection and security purposes.